OnPoint Staff are personable, friendly, and committed to the success of your business or event. OnPoint provides exceptional security agents to our customers through our dual approach of our extensive training program and employee ownership. Every staff member serving at a client site receives over 50 hours of basic training as they enter OnPoint, supplemented each year with specialized trainings. These courses go far beyond the 24 hours of training required by NY State law and include:

• Customer Service, Courtesy, and Professionalism

• Guarding at the Site customized to each OnPoint location

• Loss prevention

• Event Security and Anti-Terrorism

• Crisis Intervention and De-escalation

• Fire-guard preparation 

• School guard training preparation

• CPR/AED (Red Cross Trained)

 

Because every staff member has the opportunity to become a part-owner in our organization, every guard and support team member is invested in the success of our relationships with the clients they are serving. Our motto of “Every Client Gets an Owner” means that at every OnPoint location stands a security agent who is invested in your success, not just for that shift but for years to come.

 

Background Screening and Interview Process:

 

 

On Point hires only candidates who can demonstrate a clean background check and have passed our multi-interview screening process. Our background checks include:

• FBI fingerprint clearance (provided by the state)

• Dept of Corrections Criminal search

• Nationwide Sex Offender Registry

• Personal & Work References

 

OnPoint has a zero-tolerance policy for drugs and considers it grounds for immediate termination.